Getting started · 1 min read

Prepare a professional Instagram account

What you need before connecting an account and sending a real message.

Check the account first

DMFLOW works with an Instagram Business or Creator account. Connecting opens the official Meta login (Unified Login / Facebook Login for Business); your password never belongs in a DMFLOW form. Workspace access and an Instagram connection are separate things.

Connect in the studio

  1. Open Settings and the Instagram connection section.
  2. Sign in at Meta as an authorised administrator and share exactly one professional Instagram account. A Facebook Page is not required. Sharing no accounts or several accounts stops the connection; try again with only the intended account.
  3. Check the connection status when you return. The owner also verifies the webhook subscription.

You can prepare a draft earlier, but saving is not starting. Live sending also needs server permission and explicit activation of the individual rule.

If the connection expires

A token may expire or have no scheduled expiry; Meta can still revoke either type. Check the actual connection status and studio warnings. Reconnect and check permissions; never send a token in a support message. A preview or synthetic test does not establish real Instagram delivery.